By Sienna Marie Wise, MSW, CTLC |
People approach difficult conversations in many different ways. Some dread them; some avoid them; others analyze the problem and build their case like an attorney, making up a list of justifications and defensive statements. Some people look to see what they have done to contribute to the problem and work to solve the issue, coming in with a proposed resolution.
While there is no recipe for how to engage in a difficult conversation, such interactions are part of life and we need to acquire tools to deal with them. Below are a few tips that will help you prepare for potentially difficult discussions, help you to have a better outcome and reduce your stress going into the situation.
Things to work on:
1. Understand the issue to be discussed.
2. Identify and release your feelings.
3. Examine your motivation for having the conversation.
4. Focus on resolving the issue.
5. Recognize and validate the strengths you see in the person you’re having the conversation with.
6. Avoid blame.
7. Remember that everyone is right from their own perspective.
References:
1. www.seminarsthatinspire.com
2. Systematic Training for Effective Parenting of Teens by Don Dinkmeyer & Gary D. McKay.
3. Second edition, 1990, American Guidance Service, Inc.
For more info call Sienna Marie Wise, Certified Transformational Life Coach at (775) 825-1917 or 503-290-6671 or visit www.siennamariewise.com.
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